It is our policy to help all students as we can, so please read below for our school's cancellation and refund policy
GROUP PRIVATE LESSONS
Missed Group Lessons (Student Absence): To receive homework from a missed group class, families must reach out to the teacher directly via email, text or by phone. Refunds are not available for missed group lessons. Students may attend up to 3 alternate classes per a ten lesson purchase, and one alternate to a four lesson purchase to make up for student absences.
Cancelled Group Lessons (Non Term Time Closure/Teacher Absence): All cancelled group lessons due to teacher absence will be offered as a make-up during make-up week at the end of the semester. If a make-up lesson time for a group class due to teacher absence cannot be offered, then a credit will be issued for another day. As always we will try to accommodate this day and time for the student with their permission. (We also offer online makeups as requested.)
ONE TO ONE PRIVATE LESSONS
Missed Private Lessons (Student Absence): Students may attend up to 3 alternate classes per a ten lesson purchase, and one alternate to a four lesson purchase to make up for student absences.. Additional missed lessons are not made up and no refund is given, however students may purchase additional make-up lessons at 50% off. Student absence make-ups must be requested and initiated by the student or family by reaching out directly to the school, or the teacher. Student absence make-ups will not be automatically scheduled by the school without request by the student/family and no refunds are given.
Cancelled Private Lessons (School Closure/Teacher Absence): Private lessons cancelled by the instructor will be made up at another time during the purchased time on four or ten lessons, on an alternative day, during break periods, or during the make-up weeks at the end of their term. The make-up day and time is coordinated by the student/parent and teacher. As always we will try to accommodate this day and time for the student with their permission. (We also offer online makeups as requested.)
Missed Group Lessons (Student Absence): To receive homework from a missed group class, families must reach out to the teacher directly via email, text or by phone. Refunds are not available for missed group lessons. Students may attend up to 3 alternate classes per a ten lesson purchase, and one alternate to a four lesson purchase to make up for student absences.
Cancelled Group Lessons (Non Term Time Closure/Teacher Absence): All cancelled group lessons due to teacher absence will be offered as a make-up during make-up week at the end of the semester. If a make-up lesson time for a group class due to teacher absence cannot be offered, then a credit will be issued for another day. As always we will try to accommodate this day and time for the student with their permission. (We also offer online makeups as requested.)
ONE TO ONE PRIVATE LESSONS
Missed Private Lessons (Student Absence): Students may attend up to 3 alternate classes per a ten lesson purchase, and one alternate to a four lesson purchase to make up for student absences.. Additional missed lessons are not made up and no refund is given, however students may purchase additional make-up lessons at 50% off. Student absence make-ups must be requested and initiated by the student or family by reaching out directly to the school, or the teacher. Student absence make-ups will not be automatically scheduled by the school without request by the student/family and no refunds are given.
Cancelled Private Lessons (School Closure/Teacher Absence): Private lessons cancelled by the instructor will be made up at another time during the purchased time on four or ten lessons, on an alternative day, during break periods, or during the make-up weeks at the end of their term. The make-up day and time is coordinated by the student/parent and teacher. As always we will try to accommodate this day and time for the student with their permission. (We also offer online makeups as requested.)
Privacy Policy of Belfast Dreams School of Music
Our Privacy Policy is important to you the learner or the parent.
Click the photo to the right to find the policy and ask us anything about it at your lesson.
Don't worry, we don't give any unnecessary information to anyone else while you are our student unless you authorise it, e.g. 'in case of emergency, ring' and so on.
Click the photo to the right to find the policy and ask us anything about it at your lesson.
Don't worry, we don't give any unnecessary information to anyone else while you are our student unless you authorise it, e.g. 'in case of emergency, ring' and so on.